Individual
A person begins with lived experience, recovery goals and the need for trusted support.
Community recovery infrastructure
Building Community Recovery Infrastructure
Recovery grows when people, families, trained practitioners, community organisations and public services are connected.
The infrastructure map
A connected route from personal recovery to public infrastructure.
The model shows how support can grow in layers, from people and families through practice, organisation and commissioned community services.
Layer 1
People
Family and support network
Recovery becomes stronger when families, carers and trusted people understand the journey.
Peer Recovery Support
People with lived experience learn safe, boundaried ways to support others.
Layer 2
Practice
Recovery Coach
Coaching gives support structure, reflection and a clear helping relationship.
Systemic Wellness Practitioner
Practice expands to the wider systems around a person: home, work, services and community.
Case coordination
Support becomes more organised through goals, referrals, records and appropriate supervision.
Layer 3
Organisation
Lived Experience Recovery Organisation (LERO)
Local leaders turn lived-experience energy into a visible community recovery organisation.
Community LERO / CIC
Governance, roles and accountability develop so the organisation can grow responsibly.
Community Recovery Hub
Local activity connects training, peer support, family wellbeing and partnership working.
Layer 4
Public Infrastructure
Commissioned Services
Community capability becomes easier for public bodies and partners to understand, fund and review.
Regional networks
Local organisations learn from each other and share practice across places.
National learning and standards
The wider system strengthens through shared learning, professional development and clear standards.
Why this matters
Communities need more than isolated services.
Recovery infrastructure helps local people build trusted support around practical needs, leadership, learning and coordination.
Earlier support and prevention
Recovery capital
Local lived-experience leadership
Family and community wellbeing
Volunteer and employment pathways
Better coordination between community and statutory services
Sustainable organisational development
Commissioner view
A clearer pathway for service development and assurance.
This model helps partners see how community recovery activity can become more organised, supervised and reviewable over time, without overstating what has been formally accredited or commissioned.
Governance
Built into the pathway as a visible development requirement rather than an afterthought.
Safeguarding
Built into the pathway as a visible development requirement rather than an afterthought.
Supervision
Built into the pathway as a visible development requirement rather than an afterthought.
Professional standards
Built into the pathway as a visible development requirement rather than an afterthought.
Quality assurance
Built into the pathway as a visible development requirement rather than an afterthought.
Evidence-informed practice
Built into the pathway as a visible development requirement rather than an afterthought.
Outcome learning
Built into the pathway as a visible development requirement rather than an afterthought.
Local partnership development
Built into the pathway as a visible development requirement rather than an afterthought.
Funder and partner view
Investment can build durable local capacity.
Funding and partnership can support training, digital access, organisational development, evidence and service readiness, while keeping lived-experience leadership at the centre.
Training local leaders
Investment can help people move from informal helping into recognised learning and responsible practice.
Digital inclusion
Simple mobile-first routes make it easier for people to connect without complex systems at the start.
Organisational development
Support can strengthen policies, roles, governance, safeguarding and service readiness.
Evidence and evaluation
Funding can support careful learning about what is working, where improvement is needed and how communities are changing.
U-ACT ecosystem
One connected system, supported by MAUNi.
MAUNi is the digital infrastructure supporting the wider U-ACT ecosystem: learning access, knowledge support, pathway navigation and future professional tools.
- 01U-ACT Academy
- 02Professional Standards Authority
- 03Professional Register
- 04MAUNi Digital Platform
- 05LERO Network
- 06CLERO Development
- 07Commissioned Services
Technology for public benefit
Technology should support people, not replace relationships.
The MAUNi approach uses responsible AI, human-led decision making, digital inclusion and secure modern cloud infrastructure to support learning and navigation. Mission-aligned nonprofit technology support can help direct more resource toward community benefit.
This does not imply endorsement from any technology provider. The commitment is to stewardship, privacy, access and human relationships.
Next step
Build recovery where you live.
Start with your community, your lived experience and one guided first step into the U-ACT pathway.